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Job Posting - Technical Trainer

June 14, 2024, 7:18 a.m. by Keith Schreiner | Last modified Aug. 23, 2024, 8 a.m.



JOB DESCRIPTION 

JOB TITLE: Technical Trainer, Western Power Pool (WPP)

APPLICATION MATERIALS:

Applicants are required to submit a combined cover letter and resume in one document. 

Interested parties should submit their cover letter and resume to Keith.Schreiner@westernpowerpool.org

SALARY AND BENEFITS:

In addition to a competitive salary range of $85,000 - $135,000 Western Power Pool employees enjoy outstanding benefits including medical, dental, vision, short and long-term disability, an insurance premium contribution, a flexible spending account, 401k contribution, personal leave, and educational reimbursement. 

The WPP office is in Portland, Oregon. This position has a hybrid schedule that is primarily work from home with the preference that the employee will reside in the Portland, OR metro area. For background on the WPP please see: https://www.westernpowerpool.org/

JOB PURPOSE: 

We are seeking a Technical Trainer who would like to be part of the WPP team developing some of the best online Power System Operations training in the industry. You must be comfortable in a team environment where you're afforded the ability to flex your creative muscle and technical expertise. Our in-house training and creative team is looking for a Technical Trainer that is able to develop operations training courses that support System Operators maintaining their NERC credentials and our member companies’ PER-005 training programs.

RESPONSIBILITIES:

  • Work with Creative team to develop video productions and technical trainings
  • Develop technical scripts and / or interview questions for subject matter experts in related operations subjects. 
  • Implement courses on our online platform including but not limited to challenge and test questions, lesson plans and ILAs
  • Expected to handle some light video editing (will train)
  • Work with Members of the WPP in helping identify training needs 

POST-SECONDARY EDUCATION: 

  • Bachelor’s degree in electrical engineering or related field or equivalent Power System Operations experience

EXPERIENCE:

  • 3-5 years of System Operations experience or technical training experience. Applicant should have demonstrated proficiency with tools and skills required for the job including:

REQUIRED:

  • Microsoft Word, Excel, Outlook, PowerPoint, and Teams
  • NERC System Operator Certificate (RC preferred) or ability to obtain within 1 year
  • Knowledge of NERC and WECC Standards
  • Understanding of Bulk Electric System Operations
  • Strong public speaking skills

PREFERRED:

  • Adobe Captivate or similar product
  • Familiarity with NERC SOCCED system
  • WECC / NERC / NATF Committee experience
  • Familiarity with Mac products and operating systems

SKILLS:

  • The ability to understand and transform complex topics into clear and compelling explanations 
  • Excellent communication, interpersonal and organizational skills
  • Ability to manage multiple projects, to work well under pressure, and on short deadlines
  • Must be a self-starter with a willingness to learn
  • Ability to take direction well and to ask questions when needed
  • Team player with a positive attitude and a commitment to a positive work environment
  • Willing to accept a balanced workload of diverse tasks crucial to the success of the business
  • Able to accept and provide constructive feedback
  • Ability to follow established workflow and project management procedures
  • Ability to work with a virtual team
  • Ability to travel as needed

Must be a U.S. Citizen or legally authorized to work in the United States as a permanent resident. Depending on qualifications of applicants, this position may be filled at a higher level than that which is posted such as Senior Technical Trainer.



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